At Quilla Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our travel and hospitality services.

1. Information We Collect

We may collect personal information such as:

  • Your name, email address, phone number, and mailing address

  • Booking and payment details

  • Preferences related to your stay or travel

  • Communications and feedback you provide to us

2. How We Use Your Information

Your data is used to:

  • Confirm and manage bookings

  • Provide personalized guest experiences

  • Send booking confirmations, updates, and promotional offers (only with your consent)

  • Improve our services and enhance customer satisfaction

3. Information Sharing

We do not sell your personal information. We may share data with trusted third-party service providers (e.g., payment processors, travel partners) solely to perform services on our behalf, under strict confidentiality agreements.

4. Data Protection

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt-out of marketing communications

6. How to Opt-Out

To stop receiving marketing or promotional emails from us, you may:

  • Click the “Unsubscribe” link in any of our marketing emails

  • Or email us directly at [email protected] with the subject line “Opt-Out”

We will process your opt-out request promptly and ensure your preferences are respected.

7. Changes to This Policy

Quilla Resort reserves the right to update this Privacy Policy as needed.